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Citrix Access Gateway

These files allow employees and other staff to access their email and other applications and information from home.

Please note, not all staff have privileges for home access. Only use these files if you have home access. Check with your manager if you have questions.

Initial setup

Click on the link below to download the Citrix Receiver.

(This link changes over time. If it doesn't work for you, visit citrix.com, click on Downloads and then Download Receiver.)

https://www.citrix.com/go/receiver.html

Follow defaults throughout the installation.

After installation is complete, go to https://access.mvhealthsystem.org or click on the new icon that was placed on your desktop. 

How to Use

Visit https://access.mvhealthsystem.org

Login just as if at work.

Username
Password
Domain (mvn)

VISTA NOTES

Some Vista machines need to be restarted after installation.

The above installation creates a shortcut on your desktop. Once again, some Vista machines won’t do this. If this is the case do the following:

Go to https://access.mvhealthsystem.org

Highlight the URL (https://access.mvhealthsystem.org)

Click on file > click on send to > click Desktop.

Quick Troubleshooting Tip

If you are unable to connect, make sure you can connect to the internet normally.