Together, we make a difference.


I-CARE Recognition Program

Welcome to the new and improved I-CARE Recognition Site!

Our goal is to provide consistent and frequent recognition that promotes our values and honors the great performance of our employees. Recognize your co-workers and staff members. Shop with your rewards.

What Does I-CARE Stand For?


  • Dedicates self to service in the best interests of our patients, residents, their families, our hospitals and our community.
  • Speaks up and takes positive action when something is inappropriate or inconsistent with our values.
  • Follows through on commitments and holds self accountable.
  • Respects the dignity and confidentiality of those we serve and work alongside.
  • Acts with openness, honesty and transparency in all communications 


  • Actively listens to the perspectives, values and needs of others and treats them as if they are their own.
  • Sees others as a person and strives to anticipate their needs. Acts appropriately with sincere kindness to meet those needs.
  • Acknowledges the pain and suffering of others and does so with understanding and empathy.
  • Maintains an engaged and personal presence while serving others, while promoting a therapeutic environment.
  • All interactions can be characterized by honesty, respect, warmth and dignity.


  • In all interactions, demonstrates the highest professional standards of ethics, knowledge, skill and competence in decision making and work performance.
  • Approaches challenges in a manner that reflects professional maturity, confidence and mutual respect.
  • Conveys a professional image in appearance and demeanor.
  • Takes responsibility for personal and team actions.
  • Has pride in environment around them and takes positive action for its betterment 


  • Demonstrates respect for the personal independence and worth of each person we serve and with whom we serve.
  • Empathizes with the feelings and needs of others and recognizes how self behaviors can affect others.
  • Values and embraces the rich diversity of personal experience, cultural insight, professional identity and training in achieving our goals.
  • Seeks out opportunities to demonstrate regard and appreciation for others


  • Demonstrates a personal commitment to creating and sustaining the highest standards of safety, quality and service.
  • Works well with others to improve what we do on a daily basis.
  • Actively participates in information gathering and sharing and demonstrates improvements through shared outcomes.
  • Challenges the status quo with out of the box thinking in our pursuit of excellence.
  • Embraces change in the pursuit of innovation and superior care.