My uncle has been in your hospital for over 2 weeks. This past Thursday, an ER tech named Dan was training on the critical care floor & served as our nurse. He was friendly, empathetic, kind, extremely knowledgeable and efficient. If we had a question, he answered it or sought out the answer; he never made us feel like we were bothering him and seemed to really care about the well-being of my uncle. Dan is a role model for what nurses should aspire to be, especially when a family is dealing with a life-and-death situation. He is top notch and should be acknowledged.